Skip to main content
cancel
Showing results for 
Search instead for 
Did you mean: 

Enhance your career with this limited time 50% discount on Fabric and Power BI exams. Ends September 15. Request your voucher.

Reply
Jake_Roesler
Frequent Visitor

On-Premise Data Gateway Install Error

Sorry if this is a repeat. 

Today I installed the personal gateway and then immediately got an error that stated the version I installed was going to be phased out next week. It pointed me to another version (link). 

 

And that install failed with the following error: 

 

System.ComponentModel.Win32Exception (0x80004005): The operation was canceled by the user
at System.Diagnostics.Process.StartWithShellExecuteEx(ProcessStartInfo startInfo)
at System.Diagnostics.Process.Start()
at System.Diagnostics.Process.Start(ProcessStartInfo startInfo)
at Microsoft.DataProxy.EgwInstallBA.ProgressViewModel.ApplyComplete(Object sender, ApplyCompleteEventArgs e)

 

The Failed message also said "Learn More" and that was a 404 not found article. 

 

Any assistance is great! Thanks! 

1 REPLY 1
Anonymous
Not applicable

@Jake_Roesler,

Please download Power BI on-premises gateway(personal mode) and install it following the guide in this official article.

If you still get errors, please share the setup log here. The log can be found in C:\Users\XXXX\AppData\Local\Temp\On-premises_data_gateway_(personal_mode)_*.log.

Regards,
Lydia

Helpful resources

Announcements
August Power BI Update Carousel

Power BI Monthly Update - August 2025

Check out the August 2025 Power BI update to learn about new features.

August 2025 community update carousel

Fabric Community Update - August 2025

Find out what's new and trending in the Fabric community.

Top Solution Authors