Forum Discussion
OLE DB or ODBC Error Failed to retrieve data
Hi Deeksham,
If you still face the issue then please consider raising a support ticket for further assistance.
To raise a support ticket for Fabric and Power BI, kindly follow the steps outlined in the following guide:
How to create a Fabric and Power BI Support ticket - Power BI | Microsoft LearnThankyou.
Community SupportHi Deeksham,
As you mentioned you and your colleague have same data source and ODBC connection settings are same for all the dashboards here are the new points which you can check once.
- Check whether the 'ALL GL ACCTS' table is available in the NetSuite and it has relevant data. There must be no removed, renamed, or modification on the columns.
- Ensure your user account has the same access rights to the "ALL GL ACCTS" table as your colleague. Test your access by logging into the NetSuite database directly using a query tool.
- Verify that your network connection is stable and free from interruptions. If using a VPN, make sure it is working properly, or try refreshing the dashboard without it.
- Check that no firewall or security software is blocking your connection to the data source, as this could prevent a successful refresh.
Please Accept as solution If this post clears your issue and a Kudos would be appreciated.
Thankyou.
Community SupportHi Deeksham ,
I wanted to check in on your situation regarding the issue. Have you resolved it? If you have, please consider marking the reply that helped you or sharing your solution. It would be greatly appreciated by others in the community who may have the same question.
Regards,
Sahasra.