Forum Discussion
OData error with Dynamics CRM Online
- 11 years ago
If you weren't prompted for a username/password it's possible you already had credentials stored. You could try deleting your credentials and connecting again, at which point you should be prompted to login and can choose Organizational Account. Sometimes that error ("neither OData service or feed") can be caused by connecting with the wrong credentails - the feed will redirect you to a login page instead of connecting to the feed.
I found the solution to this for CRM 2016 Online.
I did the following:
In CRM went to: Settings/Customizations/Developer Resources and copied the 'Instance Web API' URL.
This is in the form of https://organization.api.crm[x].dynamics.com/api/data/v8.0/
In PowerBI I wen to 'Get Data Source' and selected 'Microsoft CRM' and pasted in the 'Instance Web API' from MS CRM.
I then selected Organizational Account and clicked 'Sign In'
The Office 365 log-on screen was then presented and I entered my Office 365 credentials.
I clicked 'Connect', magic happened and I got a connection.
Chris
This worked for me. We run Dynamics CRM online in the government cloud, BTW.