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hernanjv's avatar
hernanjv
Frequent Visitor
7 years ago

OData credentials issue - Power BI Online

Receive error when performing 'Get Data' for Planview CTM content pack using Power BI Online: 

 

"There was error when processing data in the dataset. Please try again later or contact support. Message: The Credentials provided for the Troux source are invalid. Status Code 400"

 

It appears the Tokin (Password) was enterened incorrectly. Consequently subsequent attempts to Get Data 'do not' prompt for credentials and fail with the above error.

 

Additionally - Under setting, the Datasets is missing, so we can't update the credentials. So how or/where do we reset credentials?

Need Help

7 Replies

    • hernanjv's avatar
      hernanjv
      Frequent Visitor
      7 years ago

      Lydia,

       

      Yes, we can connect from the desktop client. It's the online version of O365 which fails, and can't clear credentials.

      • Anonymous's avatar
        Anonymous
        Not applicable
        7 years ago

        hernanjv,

        After you publish PBIX file to Power BI Service, do you still get any error message?


        Regards,
        Lydia