Forum Discussion

Frequent Visitor

7 years ago

OData credentials issue - Power BI Online

Receive error when performing 'Get Data' for Planview CTM content pack using Power BI Online: "There was error when processing data in the dataset. Please try again later or contact support. Mes...

Need Help

hernanjv

Frequent Visitor

7 years ago

We don't publish the client PBIX to PBI online. The client content pack is a Beta release from Planview. So we use the Online version for more comprehensive reporting. So GET DATA is performed Online only.

Anonymous

Not applicable

7 years ago

hernanjv，

I know that you are using get data option in Power BI Sevice. You can publish PBIX file to Power BI Service and get same reports as that you use content pack in Power BI Service.

Regards,
Lydia

hernanjv
Frequent Visitor
7 years ago
Lydia,

Yes, we are aware you can publish the client PBIX to online. However the client content pack is a BETA version. We simply want to resolve the credentials for PBI online.
- Anonymous
  Not applicable
  7 years ago
  hernanjv,
  
  After publishing PBIX file to Service, go to settings and find the dataset, please check that if you can enter credential under Data Source credentials. We need to verify if it is a Power BI Service issue via this method.
  
  Regards,
  
  Lydia