Forum Discussion

hernanjv's avatar
hernanjv
Frequent Visitor
7 years ago

OData credentials issue - Power BI Online

Receive error when performing 'Get Data' for Planview CTM content pack using Power BI Online:    "There was error when processing data in the dataset. Please try again later or contact support. Mes...
Need Help
Anonymous's avatar
Anonymous
Not applicable
7 years ago

hernanjv,

Please check if you can connect to the planview PBIT file in Power BI Desktop.

Regards,
Lydia

hernanjv's avatar
hernanjv
Frequent Visitor
7 years ago

Lydia,

 

Yes, we can connect from the desktop client. It's the online version of O365 which fails, and can't clear credentials.

  • Anonymous's avatar
    Anonymous
    Not applicable
    7 years ago

    hernanjv,

    After you publish PBIX file to Power BI Service, do you still get any error message?


    Regards,
    Lydia

    • hernanjv's avatar
      hernanjv
      Frequent Visitor
      7 years ago

      We don't publish the client PBIX to PBI online. The client content pack is a Beta release from Planview. So we use the Online version for more comprehensive reporting.  So GET DATA is performed Online only.

      • Anonymous's avatar
        Anonymous
        Not applicable
        7 years ago

        hernanjv，

        I know that you are using get data option in Power BI Sevice. You can publish PBIX file to Power BI Service and get same reports as that you use content pack in Power  BI Service. 

        Regards,
        Lydia