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hernanjv's avatar
hernanjv
Frequent Visitor
7 years ago

OData credentials issue - Power BI Online

Receive error when performing 'Get Data' for Planview CTM content pack using Power BI Online:    "There was error when processing data in the dataset. Please try again later or contact support. Mes...
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Anonymous's avatar
Anonymous
Not applicable
7 years ago

hernanjv,

Please check if you can connect to the planview PBIT file in Power BI Desktop.

Regards,
Lydia

  • hernanjv's avatar
    hernanjv
    Frequent Visitor
    7 years ago

    Lydia,

     

    Yes, we can connect from the desktop client. It's the online version of O365 which fails, and can't clear credentials.

    • Anonymous's avatar
      Anonymous
      Not applicable
      7 years ago

      hernanjv,

      After you publish PBIX file to Power BI Service, do you still get any error message?


      Regards,
      Lydia

      • hernanjv's avatar
        hernanjv
        Frequent Visitor
        7 years ago

        We don't publish the client PBIX to PBI online. The client content pack is a Beta release from Planview. So we use the Online version for more comprehensive reporting.  So GET DATA is performed Online only.