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Mike_UT
Regular Visitor

Not able to connect with google analytics

Getting the following error:

 

Failed to import data
 
Do you want to delete the dataset and report?
Please try again later or contact support. If you contact support, please provide these details.

 

Activity ID9bf71063-c930-4377-b4c9-d2a59e0b29c2
Request ID4236bb04-59d9-fe2a-99dc-294e239385b2
Correlation IDa175d099-31d9-2e20-7b99-b75cdfd0e415
Status code200
TimeMon Oct 10 2016 13:36:29 GMT-0600 (MDT)
Version13.0.1700.324

 

 

5 REPLIES 5
v-qiuyu-msft
Community Support
Community Support

Hi @Mike_UT,

 

In your scenario, when did this error throws out? It would be better if you could share more information for our analysis.

 

If the error throws out when you connected to Google Analytics content pack in Power BI Service, please remove dataset and report as the error said, then connect again. If you multiple Google accounts, please use an incognito or an in-private browser window during connection to ensure the correct account is used.

 

If you created the report connects to Google Analytics in Power BI Desktop, then publish it to Power BI Service. And the error throws out at this time. Please also remove dataset and report as the error said. Try to publish report via Get Data-> Local Files in Power BI Service to connect to and upload a Power BI Desktop file.

 

Best Regards,
Qiuyun Yu

Community Support Team _ Qiuyun Yu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

So at the first, it wouldnt even get past the loading screen when I first added it. When I switched to incognito I got much further, but in the end it throws a could not connect to data source, and the details above are shown under the troubleshooting link 

Hi @Mike_UT,

 

Can you tell us when did the error throws out? When you connected to Google Analytics content pack in Power BI Service, or created the report connects to Google Analytics in Power BI Desktop then publish to service?

 

Would you please share detail steps for us to reproduce the issue?

 

Best Regards,
Qiuyun Yu

Community Support Team _ Qiuyun Yu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

It throws the unable to import error after saying "importing" 

 

Screen Shot 2016-10-17 at 9.35.37 AM.png

Hi @Mike_UT,

 

Please use Fiddler to monitor HTTP traffic to see what happened. Please share trace log with us if possible.

 

Best Regards,
Qiuyun Yu

Community Support Team _ Qiuyun Yu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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