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Mike_UT's avatar
Mike_UT
Regular Visitor
9 years ago

Not able to connect with google analytics

Getting the following error:   Failed to import data   Do you want to delete the dataset and report? Please try again later or contact support. If you contact support, please provide these deta...
Mike_UT's avatar
Mike_UT
Regular Visitor
9 years ago

So at the first, it wouldnt even get past the loading screen when I first added it. When I switched to incognito I got much further, but in the end it throws a could not connect to data source, and the details above are shown under the troubleshooting link 

v-qiuyu-msft's avatar
v-qiuyu-msft
Community Support
9 years ago

Hi Mike_UT,

 

Can you tell us when did the error throws out? When you connected to Google Analytics content pack in Power BI Service, or created the report connects to Google Analytics in Power BI Desktop then publish to service?

 

Would you please share detail steps for us to reproduce the issue?

 

Best Regards,
Qiuyun Yu

  • Mike_UT's avatar
    Mike_UT
    Regular Visitor
    9 years ago

    It throws the unable to import error after saying "importing" 

     

    • v-qiuyu-msft's avatar
      v-qiuyu-msft
      Community Support
      9 years ago

      Hi Mike_UT,

       

      Please use Fiddler to monitor HTTP traffic to see what happened. Please share trace log with us if possible.

       

      Best Regards,
      Qiuyun Yu