Forum Discussion
Afonso
6 years agoNew Member
Make the visualization from SQL database online when I am offline
Hello, I published a visualization from a SQL datasource and always when I am offline other people can't see the infographic. I tried to understand this problem in the forum and in the settin...
Afonso
6 years agoNew Member
I think I found why this is happening, when I go to "Datasets > My dataset > Gateway connection" the status is: "Running on my desktop".
But how to change it to run from the cloud instead of my desktop?
dax
6 years agoCommunity Support
Hi Afonso,
If possible, could you please inform me your error information "when I go to "Datasets > My dataset > Gateway connection" the status is: "Running on my desktop"." by image or screenshots?
In addition, you could try to re-start your gateway and re-check whethet your dataset gateway is running.
Best Regards,
Zoe Zhi
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.