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Anonymous's avatar
Anonymous
Not applicable
5 years ago
Solved

MFA Authentifcation Issue when connecting to file on SharePoint

Hello,

 

I develop a report that connect to an Excel File host in SharePoint. On my side i have no issue to connect to the file however one of my user when getting the MFA authentifcation after entering the Code send by message receive an error page and refreshing it receive the following message:

 

Request Id:  c9f9c12b-ad6e-4c12-96a8-b47fd0dcaf00 
 
Correlation Id:  d8ea02bd-5169-41a2-b519-658191736573 
 
Timestamp:  2020-08-20T09:06:31Z 
 
Message:  AADSTS90014: The required field 'request' is missing from the credential. Ensure that you have all the necessary parameters for the login request. 
 
The person has full access to the site and the file so I don't understand what really is going on.
 
Thanks for your help.
 
  • Anonymous's avatar
    Anonymous
    5 years ago

    We figure it out the issue.

    It was indeed an MFA related issue and we fix it by updating the last Windows 10 version thanks to Microsoft Support.

    So for the other folks out there that might get that issue or error message make sure your Windows is up to date.

     

    Cheers

3 Replies

    • Anonymous's avatar
      Anonymous
      Not applicable

      Thanks Greg_Deckler  will post on the Issue forum. I have a Power BI pro account but my user do not and i am not able to reporduce the issue on my device.

      I am suspecting an issue on the user's computer and her IP as when tried to login with my credential on her computer I get the same error message. Local IT have recently reinstalled everything for this user laptop to be able to use Power BI and they migh have misconfigure something.

      • Anonymous's avatar
        Anonymous
        Not applicable

        We figure it out the issue.

        It was indeed an MFA related issue and we fix it by updating the last Windows 10 version thanks to Microsoft Support.

        So for the other folks out there that might get that issue or error message make sure your Windows is up to date.

         

        Cheers