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Lost Gateway Key
please can someone tell me how can I find my Gateway key. All my dshboards are down showing the error We reached the data gateway, but the gateway can't access the on-premises data source. Pleas...
Hi ahsanlhcgov,
What's the "Gateway key" do you mean? Is it Recovery Key when you register the gateway? If that is a case, as far as I know, we can't find if you havn't kept this key before.
As you mentioned the gateway can't access the on-premise data source, did this data source resides on the different computer from one has the gateway? Which data source did you want to connect to?
Best Regards,
Qiuyun Yu
From the error message it looks like the data source can't be accessed. What do you see in the gateway logs? Any error messages?
Why do you need the gateway key?