Forum Discussion
Livechattranscript SF object is not available in object list fetched via powerapps connector
Hi folks, we are working on creating conversation summary using the transcript which is stored in the Livechat transcript object in salesforce.
I am able to see the dats being fetched using the developer console of salesforce by executing SOQL query as below:
Select Id, Body from LiveChatTranscript
But when I trying to call this using connectors(using rest API) I am getting below error:
Select Id, Body From LiveChatTranscript
^
ERROR at Row:1:Column:22
sObject type 'LiveChatTranscript' is not supported. If you are attempting to use a custom object, be sure to append the '__c' after the entity name. Please reference your WSDL or the describe call for the appropriate names.
clientRequestId: XXXXXXXXXXXXXXXXXXf
If its related to somepermission can someone help with correct steps to set this permission so that connectors can call this object? FYI user is having System administrator role.
Hi prijais ,
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Xiaoxin Sheng