Forum Discussion
LinkedIn SalesNavigator Connector 500: Internal Server Error
Hello,
I have recently come across a problem with the LinkedIn SalesNavigator integration listed below from the Get Data tab:
I have been using this connector for the better part of a year with no issues. However, today when refreshing it returned the 500: Internal Service error from LinkedIn:
I have deleted the login from the data source settings and re-added it with no result. Have there been any changes on this connector recently that I am unaware of? I saw something here about an additional permission, but received no prompts for it:
Any help would be appreciated. Not sure what could have changed in the past month (Nov-Dec 2024)
Thanks
Mine has refreshed as normal again this morning, without any updates from myself, so it might be worth double checking before creating a new web API connection.
9 Replies
Please check your permission of the SalesNavigator , if you don't have enouth permission, it may casue the problem.
You can refer to the following information, it need an admin or be a Reporting user on the Sales Navigator contract.
you can refer to the following link about the permission.
Manage admin permissions in Sales Navigator Account Center | Sales Navigator Help
Best Regards!
Yolo Zhu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
I can confirm that we have the Advanced Plus plan and that I have Account Center Admin Permissions. Even so, I still receive the same error.
https://api.linkedin.com/v2/salesAnalyticsExportJobs
Does SalesNav now require two factor authentication?
Thanks
Based on the error message , it displays 401 error,
401 Unauthorizederrors are usually caused by a problem in the request header of your API call, please check thay if your token is expired. you can refer to the following link about more.https://learn.microsoft.com/en-us/linkedin/shared/api-guide/concepts/error-handling#401-unauthorized
Best Regards!
Yolo Zhu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Any thoughts on my last comment about adding the API key to the Advanced Query?
If you want to use the API key, you can consider to use the web connector, it can input the key, you can refer to the following link about it.
Power Query Web connector - Power Query | Microsoft Learn
And you can refer to the following thread.
Solved: "A web API Key can only be specified when a web AP... - Microsoft Fabric Community
Solved: A web API key can only be specified when a web API... - Microsoft Fabric Community
Best Regards!
Yolo Zhu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
