Forum Discussion
Issue with credential pop up window loading
Essentially, I go to refresh the credentials in Power Query and the window loads but nothing I do can pull the focus to that window to select the account. I think it has something to do with edge not being able to load on this computer (Loads to a blank white screen then immediately crashes). As my organisation has set edge as the default browser.
If anyone has seen something similar please let me know. I have tested power query in excel and it works with no problems. I have tried reinstalling power bi several times. Reinstalling edge about 30 times, resets, sfc checks and image health checks and restores.
Hi Anonymous ,
1. I go to refresh the credentials in Power Query and the window loads but nothing I do can pull the focus to that window to select the account.
Did you click on the "Data Source setting" to edit the permissions?Or something else?
Please provide more details about your issue to help us clarify your scenario, like some screenshots,more descriptions...
2.In addition, I'd suggest you use Chrome instead.
Best Regards,
Eyelyn Qin
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
6 Replies
Hi Anonymous ,
1. I go to refresh the credentials in Power Query and the window loads but nothing I do can pull the focus to that window to select the account.
Did you click on the "Data Source setting" to edit the permissions?Or something else?
Please provide more details about your issue to help us clarify your scenario, like some screenshots,more descriptions...
2.In addition, I'd suggest you use Chrome instead.
Best Regards,
Eyelyn Qin
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.I'm having the same issue and chrome is my default
