Forum Discussion
ChaozMC
7 years agoNew Member
Issue with On-Premise Gateway - Blank Screen
Hi guys, i've installed the On-premises data gateway on a Windows 2016 Server and configured both, the configurator and the service itself to use a proxy-server through the XML-file as adviced. F...
ChaozMC
7 years agoNew Member
Hi Maggie,
thanks for your replay - the system requirements are met and also the network works. As I said, other Office 365 services (like Excel, Word, etc.) are accessible. Only the login mask from the gatewayconfigurator doesn't work.
I tried to reinstall the whole gateway-service, but had no luck either.
best regards
Markus
michael-janke
7 years agoNew Member
I have the same problem. Maybe it is a problem with the language German?
Did you find any solutions?
- michael-janke7 years agoNew Member
Ok, I found the problem:
you have to deactivate IE extended security and start the program as an administrator.