Forum Discussion
Getting data from Dynamics 365 - access is forbidden
- 8 years ago
I got onto MS Support and it was indeed a licensing issue.
Needed "Dynamics 365 Customer Engagement Plan" license (used to be called plan 1).
As i could administer CRM Online, and view the entites in PowerBI, just not thier data, i didnt think licensing was the issue but lesson learned.
thanks for the help all!
wilson_smyth,
Anonymous encounters similar issue in this thread, and the issue is related to licensing based on his description. I would recommend you verify if there are any issues with your license.
Regards,
Lydia
I got onto MS Support and it was indeed a licensing issue.
Needed "Dynamics 365 Customer Engagement Plan" license (used to be called plan 1).
As i could administer CRM Online, and view the entites in PowerBI, just not thier data, i didnt think licensing was the issue but lesson learned.
thanks for the help all!