Forum Discussion

HarmVanG's avatar
HarmVanG
Advocate IV
9 years ago

Get Data times out on Salesforce (event) object

Dear community,   Currently I've been setting up reports for our Salesforce team but since about last month I've been running into an issue with one of the Salesforce Objects (database table). When...
Need Help
v-qiuyu-msft's avatar
v-qiuyu-msft
Community Support
9 years ago

Hi HarmVanG,

 

From your description, it seems you used the Salesforce content pack, after a schedule refresh, report didn't show all tables values intermittently, right?

 

I find the same issue reported internally use Salesforce content pack: CRI 26617567. Please check if the issue persists at Feb 15th.

 

Regarding in desktop, did you use Salesforce Objects or Salesforce Reports data source? Please try the Power BI desktop latest version 2.43.4647.541.

 

Best Regards,
Qiuyun Yu

HarmVanG's avatar
HarmVanG
Advocate IV
9 years ago

Hi v-qiuyu-msft,

 

The way that I'm sharing the reports is by publishing the reports directly to group workspaces in the Power BI Service.

The way I get data in Power BI Desktop is to use the Salesforce Object connector since Reports has a row limit of 2000.

 

I am currently running the february updated version of Power BI Desktop.

 

The issue has been coming up since about last month and I only get the problem with the "event" object/table that I try to retrieve. Other tables like User, Account etc. I can refresh without problems.

 

After attempting to refresh several times in Power BI desktop I can see the event table being loaded however it starts with (1 row, 1 error)

 

So I'm suspecting that it has to do something with the data itself in the table.

 

with kind regards,

 

Harm

  • robertlempriere's avatar
    robertlempriere
    New Member
    9 years ago

    I  am experiencing the same.

     

    I am trying to connect to the Salesforce Object -> Event

    Power BI constantly times out while waiting for na2.salesforce.com

     

    I have been able to access other objects without issue

     

    I installed from PBIDesktop_x64.msi and the version string is Version: 2.44.4675.521 64-bit (March, 2017)