Forum Discussion

lbendlin's avatar
lbendlin
Icon for Super User rankSuper User
2 years ago

Doesn't look like your gateway is setup correctly.  Remember that ping is note enough either, you need to tnc against the port.  

 

Until you can fix your gateway you should continue to refresh in the Power BI Desktop and publish to the service.

EricoVincentciu's avatar
EricoVincentciu
Icon for Helper II rankHelper II
2 years ago

i already set up properly my sql server can connect properly but my sap bw can't connect 

 

 

this is my sap bw error notification 

  • lbendlin's avatar
    lbendlin
    Icon for Super User rankSuper User
    2 years ago

    Remember that ping is not enough, you need to tnc against the port.  Work with your IT team to request the port be opened in the firewall.

    • EricoVincentciu's avatar
      EricoVincentciu
      Icon for Helper II rankHelper II
      2 years ago

      what do you mean about tnc ??

       

      and i think is it not about firewall cause the firewall can't block by anything

      • lbendlin's avatar
        lbendlin
        Icon for Super User rankSuper User
        2 years ago

        tnc is a Powershell command "Test network connection" that checks both IP and port connectivity.