Forum Discussion

jmiridium's avatar
jmiridium
Helper IV
8 years ago

Gateway Failure

Getting this whenever I start the personal gateway:   The remote server returned an error: (400) Bad Request.  Request ID: 04cd5c39-969c-4bca-b6a1-4e2c7395911d  UTC Timestamp: 9/6/2017 19:39:25 ...
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v-qiuyu-msft's avatar
v-qiuyu-msft
Community Support
8 years ago

Hi jmiridium,

 

Do you encounter the issue with personal gateway new version On-premises data gateway (personal mode) or old version Power BI Gateway - Personal? The old version is retired and stop working after July 31, 2017. Please try to update the personal gateway to the latest version then start again. For more information, see: Power BI Gateway - Personal. 

 

Best Regards,
Qiuyun Yu 

 

jmiridium's avatar
jmiridium
Helper IV
8 years ago

Both gateways are on the latest version. Still having failures

  • Anonymous's avatar
    Anonymous
    Not applicable
    8 years ago

    jmiridium Is there anything of interest in the log files?

    • jmiridium's avatar
      jmiridium
      Helper IV
      8 years ago

      Tried uploading a screenshot. Can't upload. Upload feature down. The gist of it is there are no logs available

      • Anonymous's avatar
        Anonymous
        Not applicable
        8 years ago

        jmiridium Maybe give Fiddler a shot and see what is being sent?