Failed to add user to group. (-2147022676 PBIEgwService Performance Log Users )

[elRonaldo]

Hello everybody

I tried to install the Enterprise Gateway on my Win7 Prof notebook.

I couldn't install it because I got the following error message:

Failed to add user to group.  (-2147022676   PBIEgwService   Performance Log Users   )

I already tried the following:

https://blogs.msdn.microsoft.com/sqlblog/2015/09/02/power-bi-personal-gateway-installation-fails/

But it didn't help.

Does anyone had the same problem and found a solution?

Thx

[TheMartha]

Hi guys,

Actually the error came because I was trying to work with two different domanins.

If you work from the same domain, you will have no problem. What I mean is.. I had my credentials from our enterprise domain working on a RDC with contoso domain.

But it was a test server. If one implements with user that log in with credentials from the same domain, then you will get the enterprise working- very smoothly.

[PSC]

Hey All,

does somebody have still a solution ?

My main problem is that i want to install the Gateway on an active directory Server - so i cant create a local group ...

Does somebody have any idea ?

Geetings from Austria

PSC

[hjnieuwenhuis]

Hi there,

Got the same issue on my windows 10 system.

In computer management I made a new group with the name  "Performance Log Users"

After this I restarted the enterprise gateway setup and completed this with nog errors anymore.

Henk Jan Nieuwenhuis

[gmax4000]

Same issue, Windows Server 2012R2.  Not much in the way of answers from Microsoft here....

[Anonymous]

The solution of @sandrei doesn't apply to us. The OS is Microsoft Server 2012 and is in English. The "Performance Log Users" can be found but the server is a domain controller. Maybe this has something to do with the error...

[alexanderg]

hi people... the solution of @sandrei1 works fine!! I have Windows 10 Pro in Spanish language, so I only change the name of the group. I had "Usuarios del registro de rendimiento" in the users and local group, then I change the name to "Performance Log Users" in english then right!!!

[sandrei1]

The solution that works for me : my operation system was in French, so I had a group called "Utilisateurs du journal de performances". I changed the name with "Performance Log Users" and the installation finished ok.

[Kristoffer]

Tried to install on swedish SBS Server Standard 2011, and had the same problem, but the solution with changing the name of the group did not work; it is a builtin group, and I see no way of changing the name. Also, adding a new group with the correct name does not seem to work.

As of now this seems to be a US-only product.

[Anonymous]

Same issue here.... 😞 

Windows Server 2012 R2 Spanish

Help!!!!

[aivoryuk]

Although I managed to install this on my personal laptop wondows 10 - I was not able to install this on 2 work computers for the above reasons windows 7

[elRonaldo]

I installed the personal Power BI Gateway on the machine. It worked without any issues. But I need the Enterprise edition.

Didn't find a solution yet.

[alexanderg]

I have the same problem.. please help 

[MPeinado]

Same error

[vlahoz]

Same Error

Windows Server 2012 R2 - Spanish language.

[farendt]

I have the same issue. Any help would be greatly appreciated.

Link to error log

[TheMartha]

I also have the same problem. Is it possible that the script is wrong?

Maybe the Performance Log User is not actual in modern servers?..

I tryied to install it in two different environments

[Anonymous]

Same problem here. Tried to install on Server 2012 Standard.

The preview version worked.

Br. Olli