Forum Discussion
Failed to Import Data - SQL Azure direct connection
By "verified the firewall rule is set to on" I meant the "Allow access to Azure services" (see attached) to connect from the Power BI portal. I did also add my NAT'd IP address to the firewall rule, to test the connection from SSMS and Power BI Desktop running on my local machine. SSMS is able to connect but PowerBI Desktop is not, see previous message.
thanks,
Mark
I read you message. Just because you can access from SSMS doesn't mean that Power BI Desktop or Service interacts with the database in the same way.
If you head here https://support.microsoft.com/en-us/kb/2980233
You can start the guided walkthrough to troubleshoot connection issues. Select "Connection Timeout Errors" and the first error is pretty much exactly what you are looking at from the desktop. Click that and you'll end up here https://support2.microsoft.com/common/survey.aspx?scid=sw;en;3844&showpage=1
I'd start with walking through the troubleshooting steps listed here.
Eno1978,
Got connected successfully via Desktop. Reviewed the connection strings via the azure portal one more time and using copy/paste, must have made a typo on the first go round. Thanks for the links.
However, still have the same message/issue using the portal, app.powerbi.com, trying to connect to the same Azure db.
thanks,
Mark
The service error is more difficult, I haven't seen that one specifically. I would recommend you submit a ticket via "Contact Support" here in tandem with seeing if anyone else has seen/resolved this. Support will most likely be able to tell you if this is a known issue, or may be able to steer you towards a solution quicker than this site for specific errors.