Forum Discussion
Failed to Import Data - SQL Azure direct connection
Wow, I'm overwhemled by the responses. This is a great support forum.
mwiggins by "verified the firewall rule is set to on" can I assume that the IP you set as a rule is not your internal network IP, but is the IP that your internet connection has, and that the user you are trying to connect to the database has permissions.
My initial impression is that this is a config issue and not a Power BI issue.
By "verified the firewall rule is set to on" I meant the "Allow access to Azure services" (see attached) to connect from the Power BI portal. I did also add my NAT'd IP address to the firewall rule, to test the connection from SSMS and Power BI Desktop running on my local machine. SSMS is able to connect but PowerBI Desktop is not, see previous message.
thanks,
MarkI read you message. Just because you can access from SSMS doesn't mean that Power BI Desktop or Service interacts with the database in the same way.
If you head here https://support.microsoft.com/en-us/kb/2980233
You can start the guided walkthrough to troubleshoot connection issues. Select "Connection Timeout Errors" and the first error is pretty much exactly what you are looking at from the desktop. Click that and you'll end up here https://support2.microsoft.com/common/survey.aspx?scid=sw;en;3844&showpage=1
I'd start with walking through the troubleshooting steps listed here.
Eno1978,
Got connected successfully via Desktop. Reviewed the connection strings via the azure portal one more time and using copy/paste, must have made a typo on the first go round. Thanks for the links.
However, still have the same message/issue using the portal, app.powerbi.com, trying to connect to the same Azure db.
thanks,
Mark
