Forum Discussion
Excel Power Query fails to connect to salesforce
since few days, in Excel, I cannot import data from Salesforce Report.
It fails to login to Salesforce
Office365 Enterprise, Excel 2007, win 10
I tried with Power BI desktop, it connects well to the reports.
12 Replies
- v-eachen-msft
Community Support
Hi Anonymous ,
It works properly in Power BI, you could post your topic in Microsoft Excel Community. The experts over there may have more solutions.
- AnonymousNot applicable
- AnonymousNot applicable
v-eachen-msft wrote:
Hi Anonymous ,
It works properly in Power BI, you could post your topic in Microsoft Excel Community. The experts over there may have more solutions.
v-eachen-msft I have been unable to fix the SF connector in PowerBI for about a year now- Talked w/ MS and they didnt have immediate plans to fix the below error:
"Can't access this page
We don’t support this browser. Try opening this page in a supported browser."
Was this ever a problem for you? Did you find a workaround? This was the reason I was using Excel to connect in the first place ironically...
- michelleferrierRegular Visitor
Anonymous Salesforce allow us to extend support for IE11 - if you go to Session Settings in Salesforce and then check the box, Extend Support for IE11 - it should then allow you to login. However this support ends in Demeber 2020, and I haven't seen anything where MS have planned for this to be fixed, and December 2020 is getting close...
- michelleferrierRegular Visitor
Looks like Microsoft are aware of this issue and are updating on this thread:
- michelleferrierRegular Visitor
We are also having this problem - raised a case to Salesforce and was advised that Salesforce Support is unable to assist with issues related to third-party applications. Not ideal at all, and has only been happening since Summer '20 was released.
- SFAdminNew Member
Same problem started in last two days and I can't connect to Salesforce objects from existing workbooks or new ones.
- iw-prbNew Member
Have the exact same issue. When I try to get data from SF Reports or Objects and enter credentials, I just get presented with a blank "login" screen every time I submit my credentials. Getting data in Power BI works.