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Anonymous's avatar
Anonymous
Not applicable
6 years ago

Excel Power Query fails to connect to salesforce

since few days, in Excel, I cannot import data from Salesforce Report. It fails to login to Salesforce Office365 Enterprise, Excel 2007, win 10   I tried with Power BI desktop, it connects well t...
Need Help
michelleferrier's avatar
michelleferrier
Regular Visitor
6 years ago

Anonymous Salesforce allow us to extend support for IE11 - if you go to Session Settings in Salesforce and then check the box, Extend Support for IE11 - it should then allow you to login. However this support ends in Demeber 2020, and I haven't seen anything where MS have planned for this to be fixed, and December 2020 is getting close...

Anonymous's avatar
Anonymous
Not applicable
6 years ago

Thank you for your reply.

 

Under the session settings for the data profile I am under, I only see what I pasted below.  Should this be session settings at another level?

 

Session Times Out After Session Security Level Required at Login Separate community and Salesforce login authentication for internal users Relax login IP restrictions Skip device activation Allow OAuth for Internal Users

2 hours of inactivity
 
 

 

 

 

 

 

 

 

  • michelleferrier's avatar
    michelleferrier
    Regular Visitor
    6 years ago

    Anonymous are you a system admin for your Salesforce org?

    • Anonymous's avatar
      Anonymous
      Not applicable
      6 years ago

      michelleferrier  No I am not an admin.

      • michelleferrier's avatar
        michelleferrier
        Regular Visitor
        6 years ago

        Anonymous You'll need to ask your admin to make that change for you then 🙂