Error while refreshing data from custom connector since april update of Data Gateway

[Arie]

Since the april update of the Data Gateway my custom connector gives an error while refreshing data in de PBI Service. Updating from within PBI Desktop works fine. The custom connector is using oAuth for authentication with the external API.

The error is:

Exception of type 'Microsoft.Mashup.Engine.Interface.ResourceAccessAuthorizationException' was thrown.

Does anyone have an idea about how to solve this error?

[v-juanli-msft]

Hi @Arie 

1.

before the april update of the Data Gateway, does it work successfully for the scenario

(custom connector using oAuth for authentication with the external API) ?

You could roll back to an older version easier in case of issues/exceptions.

2.

do you use On-premise gateway or personal gateway?

Check if you use in a proper way :

Use custom data connectors with the On-premises data gateway

Also check if the authentication used in Power BI Desktop is the same as in Service.

3.

Do you create custom data connector for your data source in Power BI following the guide in this article?

Which connector do you select from Power BI Desktop?

From this article "API Strategies with Power BI", which kind of API do you use?

In addition, there is a similar problem sloved.

Best Regards
Maggie

Community Support Team _ Maggie Li
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