Forum Discussion
Error on Installing On Premises Gateway
Thanks for the link! Putting the direct answer here since I thought it was hard to notice on the page.
"We are experiencing a temporary issue where users attempting to install the Data Gateway may experience issues during the installation of the product. As a workaround, you can manually install each gateway. For On-premises data gateway, go to https://go.microsoft.com/fwlink/?LinkID=820931. For On-premises data gateway (Personal Mode), go to https://go.microsoft.com/fwlink/?LinkID=615873. Engineers are aware of the issue and working on a fix. Next update @09/21/2017 10:00 PST."
I am getting the same error. I had the data gateway installed on my machine and uninstalled it as it was older version. After uninstallation, I am trying to re-install from Power BI Service, I am getting the same error in eventvwr. I am using Windows 7 SP1 64 bit. I am not sure, if it is the issue with Windows version or something else.
Application: PowerBIGatewayInstaller.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.IO.FileNotFoundException
at Microsoft.DataProxy.PowerBIInstallDownloader.LandingPageViewModel..ctor(Microsoft.DataProxy.PowerBIInstallDownloader.MainViewModel)
at Microsoft.DataProxy.PowerBIInstallDownloader.MainViewModel..ctor()
at Microsoft.DataProxy.PowerBIInstallDownloader.MainWindow..ctor()
Exception Info: System.Windows.Markup.XamlParseException
at System.Windows.Markup.XamlReader.RewrapException(System.Exception, System.Xaml.IXamlLineInfo, System.Uri)
at System.Windows.Markup.WpfXamlLoader.Load(System.Xaml.XamlReader, System.Xaml.IXamlObjectWriterFactory, Boolean, System.Object, System.Xaml.XamlObjectWriterSettings, System.Uri)
at System.Windows.Markup.WpfXamlLoader.LoadBaml(System.Xaml.XamlReader, Boolean, System.Object, System.Xaml.Permissions.XamlAccessLevel, System.Uri)
at System.Windows.Markup.XamlReader.LoadBaml(System.IO.Stream, System.Windows.Markup.ParserContext, System.Object, Boolean)
at System.Windows.Application.LoadBamlStreamWithSyncInfo(System.IO.Stream, System.Windows.Markup.ParserContext)
at System.Windows.Application.DoStartup()
at System.Windows.Application.<.ctor>b__1_0(System.Object)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
at System.Windows.Threading.DispatcherOperation.InvokeImpl()
at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
at MS.Internal.CulturePreservingExecutionContext.Run(MS.Internal.CulturePreservingExecutionContext, System.Threading.ContextCallback, System.Object)
at System.Windows.Threading.DispatcherOperation.Invoke()
at System.Windows.Threading.Dispatcher.ProcessQueue()
at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
at MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
at MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)
at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)
at MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef)
at System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame)
at System.Windows.Application.RunDispatcher(System.Object)
at System.Windows.Application.RunInternal(System.Windows.Window)
at Microsoft.DataProxy.PowerBIInstallDownloader.App.Main()
This seems to be the same issue as was reported here
Anyone succeeded yesterday or today? I have tried to install it on several machines without succes. Same message.
There is an awareness message on the support site; they give a workaround. Have a look at
Thanks for the link! Putting the direct answer here since I thought it was hard to notice on the page.
"We are experiencing a temporary issue where users attempting to install the Data Gateway may experience issues during the installation of the product. As a workaround, you can manually install each gateway. For On-premises data gateway, go to https://go.microsoft.com/fwlink/?LinkID=820931. For On-premises data gateway (Personal Mode), go to https://go.microsoft.com/fwlink/?LinkID=615873. Engineers are aware of the issue and working on a fix. Next update @09/21/2017 10:00 PST."
