Error message when installing Gateway

Hi lewand03,

1. Which kind of gateway did you want to install? On-premise data gateway or on-premise data gateway (personal mode)?

2. Was there any old version gateway installed before? If it is, please uninstall it completely.

3. Check if your environment had proxy. If it did, please follow this article.

4. Please share gateway log with us follow these two articles Troubleshooting Power BI Gateway - Personal and Troubleshooting the On-Premises Data Gateway.

Best Regards,
Qiuyun Yu