Forum Discussion
Error message when installing Enterprise Gateway - Personal
Hi Anonymous,
The above error message could occur when some items of previous data management gateway are not uninstalled completely. Please perform the following steps to clean out the previous gateway.
1. Verify that if data management gateway exists in Control Panel>Programs>Programs and Features. If it exists, uninstall it.
2. Delete upgrade code from Registry, please ensure you back up the registry before you make any changes to it. You can find the upgrade code by using log file mentioned in the above screenshot and Process Monitor, for more details, please review this similar blog.
3. Delete Data Management Gateway folder in C:\Program Files.
After you completely remove previous data management gateway, install personal gateway again and check if it is successful.
Thanks,
Lydia Zhang
Hello Lydia, I couldn't find the Upgrade Code in the Error Log. The Guy In a Cube video Log is different from mine, and the Error is also different. Can you give more details on how to find this code for the specific error mentioned above?
Hi everyone,
I solved the problem as below:
Search this tag in log file: DMGFOUND
The first is like that
Action start 17:56:55: FindRelatedProducts.
MSI (s) (5C:30) [17:56:55:559]: PROPERTY CHANGE: Adding DMGFOUND property. Its value is '{B0DF816F-25F0-4541-835D-6C087AD4ACF1}'.
then, for uninstall DataManagementGateway, run this with your value:
MsiExec.exe /X{B0DF816F-25F0-4541-835D-6C087AD4ACF1}
Bye
P.Carenini
Super thanks!
This tip solved my problem. :)
Saved my day, thanks a ton.
-Jan
Thank
using the MSIEXEC /X properly uninstall the gateway and I was able to reinstall (first time install worked, then I uninstall PowerBI personal Gatway and reinstall it and that is when trouble began)
I uninstall it because I was unable to make it work.
Still unable to make it work though.
Will write another message for that.
Thank you very much. Solved it for me.
Thanks, it was very useful
Hi,
thanks so much for the hint, it worked great.
However I now have another issue, does anyone know how to solve this?
Incredible tip, I tried everything. Unistall it, took down the codes in registry, the guy in cube tips, unistalled other things related, deleted folders, etc.
This is the only thing that worked, the upgrade code wasn't in registru, but running the command was the key, thank you so much for this.
Hi, please can you explain how you solved it. I have uninstalled everything, removed registry keys, etc. but this problem persists.
thanks in advance.
Unfortunately , I cannot solve the problem, I have reinstalled Windows and start again. :(
Now I'm working with On premises data gateway (personal mode) and works properly, but only if my pc is online.
kind regards
Perfect Solution!
