Error connecting to Zendesk from Power BI Desktop

[BobN]

Connecting from Power BI Service is ok.

Connecting from Power BI Desktop there is an issue. After entering url there isn't a chance to select Authentication Method and no opportunity to enter credentials. Just a Sign In button and a connect button. Clicking Sign In pops up an script error box. It refers to a url https://p13.zdassets.com/assets/zendesk/auth/v2/host-somemacnumber  I assume this is because my Power BI credentials won't work for my zendesk access. How do I give the Zendesk connector my username and password from Power BI desktop?

[antonstorozhuk]

Hello @BobN 

We're developers of Power BI Connector https://www.zendesk.com/marketplace/apps/support/834457/power-bi-connector-by-alpha-serve/ it allows you to connect Zendesk to Power BI in less than 5 minutes. You may try it for free. Let us know if you need any assistance.

Cheers,

Anton

[AlexanderAT]

I'm being met by the same error when trying to sign in. I still can't find any solution beside downloading the 32bit desktop version. I think power bi should have fixed this bug already. 

[Anonymous]

Same issue here.

Apparently 32bit may work, but I'm not restricting myself to that.

Hopefully the connector will be updated to work in 64bit, or use a more modern browser than IE for authentication.

[Anonymous]

Just a note: -

In the end I used the Zendesk API.

https://developer.zendesk.com/rest_api/docs/zendesk-apis/resources