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dedelman_clng's avatar
dedelman_clng
Community Champion
9 years ago
Solved

Error connecting to SharePoint online

When trying to connect PowerBI Desktop to a SharePoint Online List, I can't even get to the page to put in my password because of an unknown error. My system admins are stumped as well.   I am usin...
  • dedelman_clng's avatar
    dedelman_clng
    9 years ago

    Turns out our AD environment is using Kerberos authentication instead on NTFS, which the PowerBI to SharePoint online connector does not support.

     

    A ticket was opened with Microsoft and a workaround discovered (set our "Global Primary Authentication" policy for "Intranet" to "Forms Authentication" instead of "Windows Authentication")

     

    ADFS ManagerAuthentication PoliciesIntranet

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    The Microsoft rep helping my system admins is going to open a ticket with the PowerBI team for the bug.