Forum Discussion

Shane6's avatar
Shane6
New Member
10 years ago

Error: We couldn't import data from xero

Trying to get a service pack for Xero and keep getting same error, full details of error as follows:   We couldn't import data from Xero   Make sure you're entering the information correctly. P...
sreddy's avatar
sreddy
New Member
10 years ago

Getting the same or similar error. 

 

Technical Information:

Activity Id: 648fb446-cfd7-45da-8e94-63011bfedce2

Request Id: 3b7013fa-0905-4c2c-908b-4c6297597213

Cluster Name: WABI-AUSTRALIA-SOUTHEAST-redirect.analysis.windows.net

Refresh Start Time: 07/28/2016 18:14:02Z

Refresh End Time: 07/28/2016 18:18:55Z

 

We have managed to link data once on a separate dashboard when the conector launched, since then nothing the data refresh always fails.

deekay80's avatar
deekay80
New Member
10 years ago

Same us as. I have just purchased PowerBI for the purpose of integrating into Xero and now it wont integrate. Ofcourse I need to pay $500 to contact miscrosoft support. What do you propose I do in this instance?????

  • karaoan's avatar
    karaoan
    Kudo Kingpin
    8 years ago

    deekay80

     

    This is often an issue with API call restrictions i.e. you can only query a certain number of records per day. A way around this is using solutions like Clear Jelly (www.clearjelly.net) that enable you to automatically integrate and consolidate one or multiple entities even from different accounting systems (e.g. also Quickbooks, Sage etc.) and load them in a cloud based data repository optimized for analysis. This typically gives you much better performance,  options to do proper consolidation as well as with Clear Jelly also
    budgeting and planning features. 

     

    You can trial it for free - maybe it covers what you are looking for. Of course more than happy to assist with questions.

     

    Martin