Forum Discussion
Helper IIEnterprise gateway & scheduled refresh
Fixed it.
When setting up the gateway; the file path for the Excel needs to start with a "server prefix". When I imported the new file into PowerBI desktop the location just started with S:\. It didn't match the path I set up in the gateway even though it was the same file.
Community Championjoerykeizer How have you connected to your excel file in the problem report? If it was using DirectQuery from power bi desktop then enterprise gateway don't support that. If you have done import and are doing schedule / manual refresh there shouldn't be an issue.
Helper IIThank you for your reply. I have just done 'import' so I agree, there shouldn't be an issue. I'll try reinstalling the gateway because this just doesn't make any sense.
- joerykeizer
Fixed it.
When setting up the gateway; the file path for the Excel needs to start with a "server prefix". When I imported the new file into PowerBI desktop the location just started with S:\. It didn't match the path I set up in the gateway even though it was the same file.
joerykeizer I'm having the same problem with an excel file. I have set the path on my local machine and on the gatway server to be the same i.e. C:\Folder\File.xlsx but after I publish to Power BI web I can't run a refresh from that gateway. What is a server prefix and how did you use it to solve your problem? I'd really appreciate your help!
- joerykeizer
nathanh Hi! My problem occurred because the Excel file was on a network location. Not sure if yours is too? If not then the following probably won't be useful. My situation was:
When I added the excel as a source in PowerBI the path looked normal in the query editor (S:\Folder\File.xlsx). For the Enterprise Gateway I needed to add the specific server path I think (I'm not an IT guy). The full path including "prefix" would look like \\XX-xxx000\Data$\Sales\Folder\File.xlsx.
Because I forgot this, the exact path in PowerBI was different from the one in the query editor and scheduled refresh wasn't possible. As soon as I changed it it was fine. Other than that I don't really know. Are the path's really identical? .xlsx vs .xls maybe?
