Forum Discussion
Enterprise Gateway greyed out
Hello - We have an enterprise gateway connected to on prem server locations and successfully using it on certain data sets and sources. However, on additional datasets, the option doesn't appear....
Hi,
I am facing the same issue. Although the documentation states that the enterprise gateway should work for import data, when I try to set up a refresh it directs me to use a personal gateway and the enterprise gateway is greyed out.
This is likely your new dataset is against a new data source, taking pc gateway as example, your old gateway is against c:\folder1 as data source, you set credential for your PowerBI.com for refresh. If new data source is now in c:\folder2 then you have to create 2nd gateway and set up access properly. Hope it helps.