Forum Discussion
Enterprise Gateway .Net Runtime Error
same issue here, i think it could be the latest version (July) of the gateway, as this issue only seems to have occured since updating.
Just to confirm power BI will load up the reports, but as soon as a filter is applied, the circles swirl round, and nothing updates, if i look at the event log on our sql server, where the gateway is installed, the gateway crashes as soon as i apply the filter. It then restarts itself, but presumably it doesnt know what it was then doing before it crashed.
Application: Microsoft.PowerBI.EnterpriseGateway.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: exception code c000071f, exception address 00007FF93493BA74
Faulting application name: Microsoft.PowerBI.EnterpriseGateway.exe, version: 14.16.6369.1, time stamp: 0x59441931
Faulting module name: ntdll.dll, version: 6.3.9600.18438, time stamp: 0x57ae642e
Exception code: 0xc000071f
Fault offset: 0x00000000000aba74
Faulting process id: 0x2f7c
Faulting application start time: 0x01d2fb2234d932c5
Faulting application path: C:\Program Files\On-premises data gateway\Microsoft.PowerBI.EnterpriseGateway.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: ea70ee35-6715-11e7-80f9-005056b4334a
Faulting package full name:
Faulting package-relative application ID:
Have you tried rolling back to a previous version of the gateway?
I cannot find a previous version, the PowerBIGatewayInstaller.exe file always downloads the latest version - currently 14.16.6369.1
I had same problem and after install latest version of Gateway (14.16.6390.2) it works like a charm
i have just downloaded again, just out of interest, and reinstalled. Version number has changed from 14.16.6369.1 to 14.16.6390.2.
Im now able to filter and the app doesnt crash, event logs are clear.