Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
7 years ago
Solved

Don't refresh from ORACLE db

Hi, I am a new user of the comunity. I'm trying to schedule the refresh of data coming from an ORACLE db. I installed the getway and for now it works but this morning I'm trying to do an on demand u...
Need Help
  • Anonymous's avatar
    Anonymous
    7 years ago

    Let me explain, today I have problems with the refresh of all the databases from the power bi service. When I click on "refresh" the writing "refresh preparation" appears and after that nothing happens.
    If I check the refresh history, there is no trace of this refresh I tried to do.
    I can only see yesterday's ones.


    I think that the problem is this:

v-juanli-msft's avatar
v-juanli-msft
Community Support
7 years ago

Hi Anonymous 

First check which gateway you use (personal or on-premise), and whether gateway is online or not.

As searched, someone else also have the refresh issue with Personal gateway when connecting to ORACLE db.

As a workaround, you can republish from Power BI Desktop to Service and replace the dataset.

Please provide more information for further analysis.

Does it show any error message?

Could you show a screenshot here?

 

Best Regards

Maggie

 

Community Support Team _ Maggie Li
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

  • Anonymous's avatar
    Anonymous
    Not applicable
    7 years ago

    Let me explain, today I have problems with the refresh of all the databases from the power bi service. When I click on "refresh" the writing "refresh preparation" appears and after that nothing happens.
    If I check the refresh history, there is no trace of this refresh I tried to do.
    I can only see yesterday's ones.


    I think that the problem is this: