Forum Discussion

houket_tang's avatar
houket_tang
Frequent Visitor
3 years ago
Solved

[DataSource.Error] Web.Contents failed to get contents

Hi Brains Trust,

I'm hoping to be able to get some help with an error I've been experiencing recently. I have several PBI dashboards that have a few tables connected to a Sharepoint folder. They have been running without issues, until of late when I receive the following error upon refresh:

 

OLE DB or ODBC error: [DataSource.Error] Web.Contents failed to get contents from <source>

 

When I went into Power Query and attempted refresh of the specific tables, sometimes the refresh works, other times the following message is received:

 

An error occurred in the ‘Transform File’ query. DataSource.Error: Web.Contents failed to get contents from <source>.

 

The issue occurs on both PBI Desktop and PBI Server. 

 

Googling hasn't return any helpful results unfortunately. Does anyone have any ideas/ suggestions? Thank you in advance!

  • Anonymous's avatar
    Anonymous
    3 years ago

    Hi houket_tang ,

     

    This issue has been submitted internally. Please be patient to wait for fixing. If there is any news, I will update it here.

     

                                                                                                                                                             

    Best Regards,

    Stephen Tao

  • Hello,

     

    The issue should be mitigated now. Could you confirm?

10 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable

    Hi houket_tang ,

     

    This issue has been submitted internally. Please be patient to wait for fixing. If there is any news, I will update it here.

     

                                                                                                                                                             

    Best Regards,

    Stephen Tao

    • andymac's avatar
      andymac
      Frequent Visitor

      Is there any update on this, I too am seeing this issue in multiple datasets, across multiple clients tenants with datasets that have refreshed successfully every hour for over 12 months.  This is causing significant issues with clients so could do with a swift resolution

    • Anonymous's avatar
      Anonymous
      Not applicable

      we're having the same issue with a very important report for our client. Sharepoint conection error 429, when i attempt the refresh from PBI Desktop, sometimes it works and sometimes not, but it definitely does'nt work on the service. for now i'm refreshing it daily through PBI Desktop. hoping you can get a resolution for the 429 error soon.

    • Sakya17's avatar
      Sakya17
      Frequent Visitor

      Is there any solution for this, i am having the same issue. I am using the web data source to get the dat through APIs Size is only 17k rcords. sometimes it refreshes sometimes it doesnt. please update.

  • joelzehring's avatar
    joelzehring
    Frequent Visitor

    We're seeing a similar issue with datasets connected to SharePoint. It appears to be a recent issue. The error message includes "429" which is a common HTTP error code indicating "Too many requests".

  • houket_tang's avatar
    houket_tang
    Frequent Visitor

    Hi joelzehring , thank you for your reply. Were you able to get a resolution? I rechecked the error and you're right, I did get a 429 code as part of the error message.

    Thanks,
    Tang

  • IrkenCR's avatar
    IrkenCR
    Microsoft Employee

    Hello,

     

    The issue should be mitigated now. Could you confirm?

    • houket_tang's avatar
      houket_tang
      Frequent Visitor

      Hi IrkenCR, I can confirm that refresh has worked successfully and the error messages are no longer received. Thank you for your prompt response and confirmation!

  • joelzehring's avatar
    joelzehring
    Frequent Visitor

    Recent refreshes between SharePoint and Power BI seem to be successful.

  • Rajkv's avatar
    Rajkv
    Regular Visitor

    DataSource.Error: Web.Contents failed to get contents from 'https://aoneu.sharepoint.com/sites/WOPPTool/_api/Web/Lists(guid'8f7da572-a415-43b6-bd50-eb0b9dab1621')/RenderListDataAsStream' (500): Internal Server Error Details: DataSourceKind=SharePoint DataSourcePath=https://aoneu.sharepoint.com/sites/WOPPTool Url=https://aoneu.sharepoint.com/sites/WOPPTool/_api/Web/Lists(guid'8f7da572-a415-43b6-bd50-eb0b9dab1621')/RenderListDataAsStream

     

    I'am having same error message while conneting to sharePoint list to power BI, Above one is the error message. How can I fix this issue please