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Seethag's avatar
Seethag
New Member
1 year ago
Solved

Data integration issue with crm dynamics 365

Earlier, I was using my individual user account to create and publish dashboards in Power BI Service. Now, we need to use a service account for publishing since we are moving into the live system. Di...
  • rohit1991's avatar
    11 months ago

    Hi Seethag 

    Yes, the service account will need a Power BI Pro (or Premium Per User) license. Power BI treats that account just like a normal user. Without a license it won’t be able to publish reports, own datasets, or run scheduled refresh against Dynamics 365. If your workspace is on Premium capacity, the viewers don’t need Pro, but the account that actually publishes and refreshes still does. The safe approach is to assign the service account a Pro license, give it the right CRM security role so it can access production data, and use it for all publishing and refresh tasks so everything runs under one consistent owner.