Data Refresh With Quick Books Online, from desktop

[tkboisvert]

We have built a QBO report in PBI desktop. After publishing it, we are no longer able to refresh it. We get a message saying that the operation was canceled by the user. This is the error we see:

Error image hosted on Imgur

http://imgur.com/PQ4EhNF.jpg ( Plain text )

We've got another report that we made in the PBI service with the same credentials. That report refreshes just fine.

What can be fix this?

[tkboisvert]

UPDATE

When I remove the APAging and ARAging tables, It fixes the problem. Seems like there is an issue with those tables. Is there some way I can escalate this? All the formatting is correct. I've deleted all the columns but one and made sure the formatting is correct. It seems like the AR/AP Aging tables just don't like to be refreshed in the PBI service..

[v-qiuyu-msft]

Hi @tkboisvert,

For this issue, you can create a support ticket to Microsoft, so that a dedicated Support Professional can assist you in a more efficient manner. 

Best Regards,
Qiuyun Yu