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Barry1's avatar
Barry1
New Member
8 years ago
Solved

Dashboard pinned report showing old data

Hello   I am currently updating my datasets through the scheduled refresh (gateway states it is working fine), from my computer (synced to OneDrive for Business)   I update the excel files on One...
  • Anonymous's avatar
    Anonymous
    8 years ago

    Barry1 I understand the confusion here, I've experianced similiar things. There are several things to keep in mind. Unless you have a premium license, you are on shared hardware with other Power BI users. This means that typically your refresh is going to be delayed a bit. In fact, even the documentation around scheduled refresh outlines that the goal is to refresh within the hour scheduled. On top of this, there is caching that is done to some degree in the Service and I've seen some odd behaviour periodically like this.

    My suggestion would be to give it a little time, if the refresh doesn't occur within the hour then it could be an issue. But don't expect an instant anything. To add, if you keep nailing refresh my understanding is that regardless of whether a refresh is scheduled or manual you get 8x per day... Hope that helps a bit.