Forum Discussion
Dashboard pinned report showing old data
Barry1 I understand the confusion here, I've experianced similiar things. There are several things to keep in mind. Unless you have a premium license, you are on shared hardware with other Power BI users. This means that typically your refresh is going to be delayed a bit. In fact, even the documentation around scheduled refresh outlines that the goal is to refresh within the hour scheduled. On top of this, there is caching that is done to some degree in the Service and I've seen some odd behaviour periodically like this.
My suggestion would be to give it a little time, if the refresh doesn't occur within the hour then it could be an issue. But don't expect an instant anything. To add, if you keep nailing refresh my understanding is that regardless of whether a refresh is scheduled or manual you get 8x per day... Hope that helps a bit.
Barry1 I understand the confusion here, I've experianced similiar things. There are several things to keep in mind. Unless you have a premium license, you are on shared hardware with other Power BI users. This means that typically your refresh is going to be delayed a bit. In fact, even the documentation around scheduled refresh outlines that the goal is to refresh within the hour scheduled. On top of this, there is caching that is done to some degree in the Service and I've seen some odd behaviour periodically like this.
My suggestion would be to give it a little time, if the refresh doesn't occur within the hour then it could be an issue. But don't expect an instant anything. To add, if you keep nailing refresh my understanding is that regardless of whether a refresh is scheduled or manual you get 8x per day... Hope that helps a bit.
Thanks Anonymous
I have been waiting throughout the day but no changes, i will try and perform this again tomorrow and see if i have in fact destroyed the refresh button.
Appreciate the response.
So i have explored this further using your advice, I think with the 8 uploads, non premium roll out, the caching and some admin defaults the organisation has set on our laptops, I think we are always going to be issues with using the personal gateway. We are pushing for a premium roll out now as this sounds like the best solution.
Thanks for your help Anonymous
Hi Seth,
I have the same problem. My current license now is PRO. I have waited a few hours after refreshing the data but the report still shows the old data. When I refresh the data in the Pbix file, the data is updated. Based on your explanation, does that mean I need to upgrade to a PREMIUM license to solve the issue?
