Forum Discussion

kraub01's avatar
kraub01
New Member
8 years ago

Custom data connectors available in Windows 7 but not in Windows 10

We have a custom data connector that works just fine on Windows 7 machines, but on upgraded or new machines with Windows 10 (same version of PBI, same settings) the connector does not show up in the ...
Anonymous's avatar
Anonymous
Not applicable
8 years ago

kraub01,

In Windows 10, navigate to This PC ->Documents, then check if your .mez file is located in \Power BI Desktop\Custom Connectors folder.

Also please check if you enable the Custom data connectors preview feature in Power BI Desktop (under File | Options and settings | Custom data connectors), you would need to re-open Power BI Desktop after turning on the feature.


Regards,
Lydia

kraub01's avatar
kraub01
New Member
8 years ago

Hello,

 

Yes, we've done all of this on the Windows 7 installation, and everything works as expected.  We've done the exact same process, settings, setup, versions, etc on the Windows 10 machine, and PBI does not see the connector anywhere in the Get Data menu/submenus.  The *.mez is aboslutely in the directory, PBI simply isn't showing it for selection from within the program.  What should we be looking into in order to remedy this?