Forum Discussion
Connecting to Service Now
We are using a London version of Service Now which has been setup to allow access to only a few ip's. It doesn't support adding CIDR addresses, so we cannot use any of the Azure list of IP's updated ...
Anonymous,
A method is to connect to ServiceNow as an ODBC data source in Power BI, then add the ODBC data source within gateway, and whitelist the IP address of gateway machine and add required ports into your firewall rule.
Regards,
LydiaAnonymous ,
Yes, you would need to install the ODBC driver to the VMs that host gateway and Power BI Desktop.
Regards,
Lydia
Anonymous Service Now provides a free ODBC Driver. If we were to use the ODBC Driver Service Now Provides, would that have to be installed on all Developer Machines and the VM hosting the gateway?
Anonymous ,
Yes, you would need to install the ODBC driver to the VMs that host gateway and Power BI Desktop.
Regards,
Lydia