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Anonymous's avatar
Anonymous
Not applicable
7 years ago
Solved

Connecting to Service Now

We are using a London version of Service Now which has been setup to allow access to only a few ip's. It doesn't support adding CIDR addresses, so we cannot use any of the Azure list of IP's updated ...
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  • Anonymous's avatar
    Anonymous
    7 years ago

    Anonymous ,

    Yes, you would need to install the ODBC driver to the VMs that host gateway and Power BI Desktop.

    Regards,
    Lydia

Anonymous's avatar
Anonymous
Not applicable
7 years ago

Anonymous,

A method is to connect to ServiceNow as an ODBC data source in Power BI, then add the ODBC data source within gateway, and whitelist the IP address of gateway machine and add required ports into your firewall rule.

Regards,
Lydia

  • Anonymous's avatar
    Anonymous
    Not applicable
    7 years ago

    Anonymous is there a free solution, using this connector costs 500$ a year.

    • Anonymous's avatar
      Anonymous
      Not applicable
      7 years ago

      Anonymous,

      I am afraid that there is no other method.

      Regards,
      Lydia

      • Anonymous's avatar
        Anonymous
        Not applicable
        7 years ago

        Anonymous  Service Now provides a free ODBC Driver. If we were to use the ODBC Driver Service Now Provides, would that have to be installed on all Developer Machines and the VM hosting the gateway?

  • Anonymous's avatar
    Anonymous
    Not applicable
    6 years ago
    Another method for larger customers, though not free, is to have a look at Northcraft Analytics. We are a Microsoft partner with pre-built Microsoft BI solutions ServiceNow, SolarWinds, JIRA and more. It's not a connector, it's an installable Microsoft BI solution. Have a look at https://northcraftanalytics.com