Forum Discussion
Connecting to Insightly never finishes
v-qiuyu-msft - that's correct. The issue resolved itself after a week of trying on its own.
Hi nsvrana,
Did you open a support ticket? Based on my test, I can import Insightly content pack to Power BI service successfully. I guess the issue should be related to machine or account specific. In your scenario, please clear the browser cache, and try my account key: 009058fe-c46f-419e-8806-7d58ea89e132 to see if you can get data successfully.
Best Regards,
Qiuyun Yu
Hi v-qiuyu-msft,
I opened a support ticket with both teams, Microsoft and Insightly, and neither were able to fix my issue. I tried on a couple of different computers, web browsers, etc.
Then last week I randomly went on and tried and it all worked fine and has been working ever since.
v-qiuyu-msft - that's correct. The issue resolved itself after a week of trying on its own.