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HenrikW73's avatar
HenrikW73
Regular Visitor
8 years ago

Clickdimensions connection issue

Hi,   New Power BI user here. I'm trying to connect PBI and ClickDimensions. However I get the below error message when installing. I fill in the Data Center part (EU), but the it seems to skip th...
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HenrikW73's avatar
HenrikW73
Regular Visitor
8 years ago

Hi Lydia,

 

Following your advice and reading the blog post you linked to, I managed to get to the credentials login screen. However, even after submitting my login credentials, ClickDimensions still won't install. I now get the following error. Any idea for a next step?

 

We couldn't install ClickDimensions
There was an error when processing the data in the dataset.
Please try again later or contact support. If you contact support, please provide these details.
Message: OData: Request failed: The remote server returned an error: (500) Internal Server Error. (An error has occurred.) Table: Visit.
Activity ID: b83bc3c7-d0e1-40d8-8f57-6a45972a8402
Correlation ID: ea86356b-0fcb-ca25-3ede-7f9a32761f9c
Request ID: 90cbb922-2533-ba89-c798-12692a366f38
Status code: 400
Time: Thu Sep 13 2018 09:44:05 GMT+0200 (Centraleuropæisk sommertid)
Version: 13.0.6617.115
Cluster URI: https://wabi-europe-north-b-redirect.analysis.windows.net

 

Kind regards, Henrik

Anonymous's avatar
Anonymous
Not applicable
8 years ago

HenrikW73,

Please follow the detailed steps in this blog to enter credential in the PBIX file, and check if you get get data in Power BI Desktop.

Regards,
Lydia

  • HenrikW73's avatar
    HenrikW73
    Regular Visitor
    8 years ago

    Sorry for my daftness in reading that blog properly before. I did now, and sadly nothing changed. Below, is the error I get now.

     

    Kind regards, Henrik Wolff

     

    • Anonymous's avatar
      Anonymous
      Not applicable
      8 years ago

      HenrikW73,

      Please use fiddler to trace the process and post fiddler trace log here.

      Regards,
      Lydia

      • HenrikW73's avatar
        HenrikW73
        Regular Visitor
        8 years ago

        Hi Lydia,

         

        I have created a Fiddler log, but how do I post it without attaching a file, which I don't seem able to do in a post?

         

        Best regards, Henrik Wolff