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Flocke_93's avatar
Flocke_93
Regular Visitor
1 year ago
Solved

Clean up personal Gateway

Hello, i tried the personal Gateway for power bi and the first time i tried it it worked perfectly. Now i wanted to install on the real pc i needed a connection to but it doesnt show up in gateways...
Need Help
  • Poojara_D12's avatar
    Poojara_D12
    1 year ago

    Hi Flocke_93 

    To fix the Personal Gateway issue:

    • Uninstall the Gateway: Remove it via Control Panel.
    • Delete Residual Files:Delete C:\Users\<YourUserName>\AppData\Local\Microsoft\On-premises Data Gateway.
    • Stop and delete any remaining gateway services (services.msc > stop service > sc delete <ServiceName>).
    • Remove Old Config from Power BI Service:Go to Settings > Manage Gateways in Power BI Service.
    • Delete the old gateway entry.
    • Reinstall the Gateway:Download and install the latest version.
    • Set it up as a new configuration.
    • Test Connection: Check if it appears under Manage Gateways in Power BI Service.

    This ensures a fresh setup without old configurations.

     

    Did I answer your question? Mark my post as a solution, this will help others!

    If my response(s) assisted you in any way, don't forget to drop me a "Kudos" 🙂

    Kind Regards,
    Poojara
    Data Analyst | MSBI Developer | Power BI Consultant
    Consider Subscribing my YouTube for Beginners/Advance Concepts: https://youtube.com/@biconcepts?si=04iw9SYI2HN80HKS 

lbendlin's avatar
lbendlin
Super User
1 year ago

There are two parts to this

 

1. physical machine /VM : this is where you install or uninstall the gateway software

2. logical setup : This is in the Power BI cloud, and where you can deregister a logical gateway setup https://app.powerbi.com/groups/me/gateways

 

Both items operate largely independently.

Flocke_93's avatar
Flocke_93
Regular Visitor
1 year ago

Thanks for the Answer, regarding your point.

1. physical machine /VM : this is where you install or uninstall the gateway software

I did mutliple installs and uninstalls, without success. Still not showing on the power bi cloud

 

2. logical setup : This is in the Power BI cloud, and where you can deregister a logical gateway

here it not even selectable or in any form configureable

 

The other problem is with every new install it always pop up the question if i want to load the old configuration without a option to select a complete fresh install.