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Anonymous
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7 years ago
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Change account associated with the Data Gateway

Hi all,   Is it possible to change the account that has been used to install the on-prem data gateway with? For example I'm using it right now with [email protected], but in the future ...
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  • v-juanli-msft's avatar
    v-juanli-msft
    7 years ago

    Hi Anonymous 

    The steps above is to change the orginizational account the Gateway is associated with.

    2. select "Change account"(pic1)

    ->enter Windows account ((pic2) 

          (this step needs Windows account to verify the connection between Gateway and your server)

    ->enter new account (you want to the new account to be associated with the gateway)(pic3)

          (This step needs you to enter the new account the Gateway is associated with)

    ->select second option(pic4)

    ->enter recovery key((pic5)

     

    Best Regards
    Maggie

     

    Community Support Team _ Maggie Li
    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

v-juanli-msft's avatar
v-juanli-msft
Icon for Community Support rankCommunity Support
7 years ago

Hi Anonymous 

I could change the account associated with the gateway.

1. search gateway and start it, sign in with my account(old, before changing account)

2. select "Change account"(pic1)

->enter Windows account ((pic2)

->enter new account (you want to the new account to be associated with the gateway)(pic3)

->select second option(pic4)

->enter recovery key((pic5)

Note:

1. Windows account is not the same account used to connect to on-premises data sources. The account is also not the work or school account that you sign in to cloud services with.

On my side, it the account i log in to my server, i can find it in Settings->Account->Your Info.

 

2.recovery key is the key when you install gateway and sign in with your old account at first time

https://docs.microsoft.com/en-us/power-bi/service-gateway-install

 

Best Regards
Maggie

 

Community Support Team _ Maggie Li
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

  • Anonymous's avatar
    Anonymous
    Not applicable
    7 years ago

    Okay, so this is only to change the service account (Local Windows). Is it also possible to change the orginizational account the Gateway is associated with? Or is a new fresh installation needed then?

    • v-juanli-msft's avatar
      v-juanli-msft
      Icon for Community Support rankCommunity Support
      7 years ago

      Hi Anonymous 

      The steps above is to change the orginizational account the Gateway is associated with.

      2. select "Change account"(pic1)

      ->enter Windows account ((pic2) 

            (this step needs Windows account to verify the connection between Gateway and your server)

      ->enter new account (you want to the new account to be associated with the gateway)(pic3)

            (This step needs you to enter the new account the Gateway is associated with)

      ->select second option(pic4)

      ->enter recovery key((pic5)

       

      Best Regards
      Maggie

       

      Community Support Team _ Maggie Li
      If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.