Forum Discussion
Change account associated with the Data Gateway
Hi all,
Is it possible to change the account that has been used to install the on-prem data gateway with? For example I'm using it right now with [email protected], but in the future we have to use the same gateway for a different domain and use it with user [email protected]. Is this possible?
Note: We don't need both domains to access the gateway.
Thanks,
Hi Anonymous
The steps above is to change the orginizational account the Gateway is associated with.
2. select "Change account"(pic1)
->enter Windows account ((pic2)
(this step needs Windows account to verify the connection between Gateway and your server)
->enter new account (you want to the new account to be associated with the gateway)(pic3)
(This step needs you to enter the new account the Gateway is associated with)
->select second option(pic4)
->enter recovery key((pic5)
Best Regards
MaggieCommunity Support Team _ Maggie Li
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
5 Replies
v-juanli-msftCommunity Support
Hi Anonymous
I could change the account associated with the gateway.
1. search gateway and start it, sign in with my account(old, before changing account)
2. select "Change account"(pic1)
->enter Windows account ((pic2)
->enter new account (you want to the new account to be associated with the gateway)(pic3)
->select second option(pic4)
->enter recovery key((pic5)
Note:
1. Windows account is not the same account used to connect to on-premises data sources. The account is also not the work or school account that you sign in to cloud services with.
On my side, it the account i log in to my server, i can find it in Settings->Account->Your Info.
2.recovery key is the key when you install gateway and sign in with your old account at first time
https://docs.microsoft.com/en-us/power-bi/service-gateway-install
Best Regards
MaggieCommunity Support Team _ Maggie Li
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.- v-juanli-msft
Hi Anonymous
The steps above is to change the orginizational account the Gateway is associated with.
2. select "Change account"(pic1)
->enter Windows account ((pic2)
(this step needs Windows account to verify the connection between Gateway and your server)
->enter new account (you want to the new account to be associated with the gateway)(pic3)
(This step needs you to enter the new account the Gateway is associated with)
->select second option(pic4)
->enter recovery key((pic5)
Best Regards
MaggieCommunity Support Team _ Maggie Li
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
I can follow the steps but the actual change of ownership is not working at all.
when I login with new account, no gateway.
when I login with the old account, the gateway shows up.
I repeated the steps for three time, the same outcome.
- alfBI
Responsive Resident
Same doubt many years after....
The organizational account we used to register PBI gateway during first install -User 1- (do not mix with Windows service account used to run the PBI gateway service) required to be changed for another one -User 2-, but not idea about how to do it. We have granted the new user 2 with admin right on the gateway but we sign with the new user 2 account on the PBI Gateway we did not see the existing gateway. It does only appears when we sign with the old one.
It is possible to change that? How?
Thx
