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Anonymous's avatar
Anonymous
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7 years ago
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Change account associated with the Data Gateway

Hi all,   Is it possible to change the account that has been used to install the on-prem data gateway with? For example I'm using it right now with [email protected], but in the future ...
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  • v-juanli-msft's avatar
    v-juanli-msft
    7 years ago

    Hi Anonymous 

    The steps above is to change the orginizational account the Gateway is associated with.

    2. select "Change account"(pic1)

    ->enter Windows account ((pic2) 

          (this step needs Windows account to verify the connection between Gateway and your server)

    ->enter new account (you want to the new account to be associated with the gateway)(pic3)

          (This step needs you to enter the new account the Gateway is associated with)

    ->select second option(pic4)

    ->enter recovery key((pic5)

     

    Best Regards
    Maggie

     

    Community Support Team _ Maggie Li
    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

alfBI's avatar
alfBI
Icon for Responsive Resident rankResponsive Resident
2 years ago

Same doubt many years after....

 

The organizational account we used to register PBI gateway during first install -User 1-  (do not mix with Windows service account used to run the PBI gateway service) required to be changed for another one -User 2-, but not idea about how to do it. We have granted the new user 2 with admin right on the gateway but we sign with the new  user 2 account on the PBI Gateway we did not see the existing gateway. It does only appears when we sign with the old one.

 

It is possible to change that? How?

 

Thx